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Customer Management Features

Unlock powerful customer-focused tools designed to support business growth in Malaysia. From detailed customer profiles to smarter engagement, WebPos helps you build meaningful connections that last.

Smarter Engagement With Customer-Centric Tools

Enhance every interaction with WebPos. Whether it’s managing customer details or creating personalized experiences, our system equips your business with the right tools to strengthen relationships and drive loyalty—locally and beyond.

Comprehensive Customer Insights: From Profiles to History

Strengthen customer relationships with WebPos’ all-in-one customer management tools. Keep complete customer profiles, access customer-wise reports, track purchase history, and manage contact details effortlessly. 

Understand your customers better with organized data that helps you boost satisfaction and support business growth. 

Loyalty That Lasts: Build Stronger Customer Connections

Encourage repeat visits with WebPos’ built-in loyalty and rewards features. Set up personalized incentives, monitor customer spending, and reward loyalty with ease. 

Strengthen customer retention and create lasting relationships that support long-term business growth. 

Customers database

Record customer details and Analyze the number of visits including purchased values to identify your most loyal customers

Create Loyalty program

Allow to earn points based on the bill value and later customer can redeem and pay bills. Also you can have customer segments as well to run promotions later

Customer feedback

Collect customer feedback and make your business more close to the customers

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